The Electric Tobacconist Ltd.

Has my order despatched yet?

We despatch all orders placed by 4pm Monday to Friday (aside from Bank Holidays) the same day. Very, very rarely, we need to hold an order which might not be sent the same day. Examples of this could be due to delayed payment (pending PayPal review, for example), an out of stock item where we have reached out to ask about an alternative or when a customer has requested a change in order.

All orders placed after 4pm on a weekday will despatch the next working day (ie Monday to Friday). You will also get an email confirming when your order has left our warehouse.

We pride ourselves on efficient and speedy despatch, so rest assured, we're dealing with your order as quickly as we can!



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