Vapestick XL instructions & troubleshooting

Having problems with your Vapestick XL e-cigarette?

Included in the pack:

  • 1 x USB charger
  • 1 x battery
  • 2 x cartomizer (tobacco flavour cartridges)

Our article on Starter Kit Troubleshooting might help, but below are some specific answers related to your Vapestick XL:


1. How do you charge it?

To charge the Vapestick XL battery, firstly unscrew the cartomizer from the battery and then screw the battery into the supplied USB charger. Plug the charger into a USB wall socket or PC/Laptop's USB port. The light on the charger will illuminate red to indicate that it's charging and should only take 1-2 hours. Note: never leave batteries unattended whilst charging.

2. How is it supposed to be used?

The Vapestick XL is a draw-activated e-cigarette, so there are no buttons to press. Simply attach a cartomizer to the battery and inhale like you would a cigarette. The suction will activate the power and the coil within the cartomizer will heat up and turn the e-liquid inside to vapour.


1. It will not work

Your Vapestick XL batteries only come partially charged, so the first thing you must do is ensure it's had a good 4-6 hours of charge. This initial charge will ensure you're getting the most life out of it. After its first charge, it should only take 1-2 hours to fully charge from then on.

2. It's charged but it still doesn't work

If you've charged your battery but it still doesn't appear to be working properly, the next thing to check would be the LED on the tip. Remove the cartomizer and gently suck on the end - the light should illuminate blue to indicate that the battery is powering as it should. If no light comes on, check the age of your battery, because if it's older than 2 months it may be time to purchase a new one. For more information about batteries not holding a charge or not charging at all, our article on this matter might help - click here.

3. It tastes different or it's not producing as much vapour as it used to

Over time the amount of power your battery can deliver will diminish, and a dying battery cannot vapourise the liquid inside the cartridge to the same level it did when brand new. This is true of all batteries where they are constantly charged and discharged. This small difference in voltage can mean that some cartomizers simply won't fire, and they'll appear empty or faulty when in fact the battery just needs replacing. If your battery is older than 2 months then we'd recommend purchasing a replacement.

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