PayPal issue 12/06

PayPal are currently experiencing an internal technical issue which is affecting some of our customers. If you have been affected by this, the transaction log on your PayPal account may not be updating with new payments you make, or they may be stuck at the 'pending' stage.  If your payment is stuck at this stage your order will not be fulfilled until the issue is resolved. 

PayPal are actively looking into the issue and expect to find a solution shortly. You can find out more about the status of the incident here: https://www.paypal-status.com/incident/production

In the meantime, if you're looking to place an order with us, we recommend using a credit or debit card as your payment method. 

If you have any questions, please get in touch with our customer service team. You can submit a ticket by clicking here.



Submit a ticket

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