My battery is fully charged, but the battery light keeps flashing

Does your battery appear to be charged but it just keeps flashing?

It sounds like a short is occurring or the protection measure to prevent the battery from shorting is being activated. This can be caused by vape liquid on the thread or the clearomizer/tank being on too tight.

The first thing to do is wipe the threads of the battery and clearomizer, reassemble your vape pen and then try again. If that doesn't work, try loosening the clearomizer a bit and see if it fires. You need only loosen it ever so slightly at first, then keep gradually loosening it until it fires without problem.

If these two solutions still do not work, we would recommend changing your coil/pod/tank/clearomizer as it could be that the coil in your device is faulty.

If you continue to experience the issue, please submit a ticket by clicking the link below and a member of the team will be able to assist further.

Submit a ticket

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