Your E-Wallet balance is your Electric Tobacconist® store credit. If you have returned an item, you may have opted to receive your money as E-Wallet credit; this can be spent on the site.
To use the credit in your E-Wallet, simply check out as if you were paying by card and you will be presented with the option to use your 'E-Wallet' balance. You must be logged in to your Electric Tobacconist account to use any credit. Unfortunately E-Wallet balances cannot be used in conjunction with PayPal at this time.
If you're checking out with a new payment method:
Submit a ticket