I can't log in!

Having trouble logging in?

If you're trying to log in and your details aren't being recognised, click the Login button in the top right-hand corner of the screen (shown below).

Electric Tobacconist UK login button

Now click Forgotten Password?

Electric Tobacconist Forgotten Password text

You will then be prompted to enter your email address; enter it and click Submit and you will be sent an email containing a link to a page where you can reset your password. Make sure to check your Junk Email or Spam folder if you can't find it in your inbox.

Electric Tobacconist password reset email

Click the link to set a new password; you will be able to log in with it immediately.

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